** Please do not book someone under your information! If this is a gift you need to either book with their info or buy a gift certificate. Then they can book their own appointment. Thank you****
Click above on Book Now button to book massage or see rates or you can go on my services and rates page to see rates. It literally says Book now on Massage Book, but trust me if you click on it; it will work. Please don't book on Massage Book directly. I repeat: If you are on my website right now, just click on the above button, and I promise you it will take you there via this website. (Otherwise, MassageBook thinks they found you as a client for me and charges me a finders fee on top of the fee I already pay each time you book.) Thank you!
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Refunds- You will be issued a store credit only. Store credits do not expire.
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment or I retain any series of a session, gift certificate, or coupon and/or deal purchased for redemption. This amount must be paid prior to your next scheduled appointment in addition to the next booked appointment. In the event that cancellations become chronic I reserve the right to dismiss you as a client.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the full amount for their “missed” appointment or I retain any session of a series, gift certificate, or coupon and/or deal purchased for redemption.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Note: Recently it has come to my attention that it seems some do not know or think they can make an appointment and just send anyone to their appointment if they cannot make it to avoid my cancellation policy. This is a safety issue for me as well as a problem when it comes to documentation for intake forms being filled out. So I am explaining what by appointment means. The term, by appointment only, means the appointment is booked for who is showing up. If you are booking for someone else do not make an appointment with your account, but create a new one with the person's information. You cannot send someone else to your appointment when it was booked for you. It means I do not accept walk ins. It also means while I have various hours set for booking I may not always be at the store unless I have appointments booked. If you are gifting a massage I need their information to book the appointment and for them to fill out an intake form sent to their email address only and not yours. I also cannot have you fill out someone else's info on your intake form in your account. I have a 24 hour cancellation policy in place which is stated on this site in detail.
We look forward to serving you!